Privacy Policy

Welcome to Boiler And Burner Services Limited’s Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you visit our website https://www.boilerburners.co.uk/ and when you interact with our services.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and any other details you provide to us via our contact forms or through other communications.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and improve our services to you.
  • To respond to your inquiries and requests.
  • To manage our relationship with you, including notifying you about changes to our services, terms, or privacy policy.
  • To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To provide you with relevant content and advertisements and measure or understand the effectiveness of the advertising we serve to you.

Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

  • When it is necessary to share with service providers to operate our business, such as IT service providers, website hosting, and maintenance services.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of Boiler And Burner Services Limited, our customers, or others.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Data Protection Rights

You have certain rights under data protection laws regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You can request that we delete your personal data.
  • Restriction: You can request that we restrict the processing of your personal data.
  • Objection: You can object to the processing of your personal data.
  • Data Portability: You can request that we transfer your personal data to another organization or to you.

If you wish to exercise any of these rights.

Cookies

Our website uses cookies to enhance your browsing experience and to collect information about how you use our site. For more detailed information on the cookies we use and the purposes for which we use them.

Security of Your Data

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to This Privacy Policy

Boiler And Burner Services Limited may update this policy from time to time. We will notify you of any significant changes by placing a notice on our website or by contacting you directly. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please visit our contact us page.