Nu-Way Boiler Servicing & PPM Contracts — South East England

Regular servicing of Nu-Way forced draught burners isn’t optional — it’s how you protect your equipment investment, keep your site compliant, and avoid the far greater cost of an unplanned breakdown. Nu-Way themselves recommend annual servicing as a minimum for all gas and oil burner models.

Boiler Burner Services provide specialist Nu-Way servicing and planned preventative maintenance (PPM) contracts for industrial and commercial sites across London, Surrey, Hampshire and the wider South East.

What's Included in a Nu-Way Annual Service

Our Nu-Way service visits follow the manufacturer’s recommended procedures and go beyond a basic visual inspection. A full annual service includes:

  • Combustion head inspection, clean and reset — removing carbon deposits, checking electrode condition and gap, replacing worn components
  • Flue gas combustion analysis — CO2, O2, CO and temperature measurement, efficiency calculation, air/fuel ratio adjustment
  • Gas valve train inspection — solenoid valve function, gas pressure checks, valve proving operation, regulator and governor settings
  • Safety device testing — limit thermostats, pressure switches, flame safeguard lockout, all interlock circuits
  • Fan motor and blower check — current draw, bearing condition, air intake filter clean
  • Ignition system check — electrodes, HT leads, transformer output
  • Control box function check — burner sequence verification, modulation response (where applicable)
  • Oil system check (for NOL/MDFL models) — pump pressure, nozzle condition, filter change, oil train integrity
  • Full combustion efficiency record and service certificate

Why a Specialist Nu-Way Service Engineer Matters

Not every Gas Safe engineer has the knowledge to correctly service a Nu-Way forced draught burner. The combustion analysis, valve train settings and safety interlock checks require model-specific knowledge. An incorrect air/fuel ratio setting can:

  • Increase fuel consumption by 5-15% or more
  • Cause accelerated combustion head wear
  • Create carbon monoxide risk if combustion is too rich
  • Lead to burner lockouts and production interruptions

Our engineers have been working on Nu-Way equipment for over 20 years. We know the model-specific quirks, common wear points and correct settings for each series — and we carry the right parts to address issues found during a service visit rather than requiring a return trip.

PPM Contracts for Nu-Way Equipment

A planned preventative maintenance contract removes the administrative burden of arranging annual services and gives you predictable maintenance costs. Our PPM agreements include:

  • Scheduled annual service visit(s) at a time that suits your operations
  • Full service documentation and combustion records for your compliance file
  • Preferential labour rates for any call-out repairs needed between service visits
  • Priority response for breakdown attendance
  • Service reminder notifications — we track your service due dates so you don’t have to
  • Multi-site contracts available with consolidated invoicing
PPM contracts can be structured to include parts cover for common consumable items. Ask us about full-coverage options when requesting a quote.

Compliance and Warranty Requirements

Annual servicing is not just best practice — it’s a requirement in several important contexts:

  • Manufacturer warranty— Nu-Way’s warranty conditions require annual servicing by a competent engineer. A gap in service records can void warranty claims on equipment failures.
  • Insurance— Many commercial property and business interruption insurance policies require evidence of regular boiler maintenance. We provide the documentation your insurers need.
  • Regulatory inspections— Sites subject to food standards, pharmaceutical, environmental or health and safety inspections will often need to demonstrate heating system maintenance records.
  • Gas Safety (Installation and Use) Regulations— Applies to all commercial gas appliances and requires proper maintenance by competent persons.

Servicing Coverage

We service Nu-Way equipment across the South East including London, Surrey, Hampshire, Kent, West Sussex and Berkshire. Multi-site operators with facilities spread across the region are welcome — we can coordinate service visits to minimise disruption across your portfolio.

Areas where we provide Nu-Way Services:

Book your Nu-Way annual service – Call 0800 677 1817 – or email info@boilerburners.co.uk